Book and Manage Your Appointments Online

The Online Booking Portal makes it easy to schedule and manage your appointments without having to contact the clinic. You can access the booking page using a direct link provided by your healthcare provider or through their website.

Once you open the Online Booking page, you can create your client account, sign in, book appointments, reschedule existing bookings, or cancel appointments.

This guide will walk you through setting up your account and managing your appointments online.

Access the Online Booking Page

• Direct booking link: Open the booking link provided by your clinic. It will take you directly to the Online Booking page.
• Clinic website: Visit your healthcare provider’s website and navigate to the Online Booking or Book an Appointment section.

Once the page opens, you can sign in to your existing account or register for a new one.

Create Your Online Booking Account

If you are using Online Booking for the first time, you will need to create an account before booking an appointment.

1. Open your clinic’s Online Booking page.
2. In the upper-right corner, select Sign Up.
3. Complete the registration form by entering your First Name, Last Name, Date of Birth, Gender, Email Address, and Password.
4. Create your account password, if prompted.
5. Review your information and click Sign Up.

Once your registration is complete, your client portal account will be ready to use.

Login In to Your Account

If you already have an account, you can Login in to access your bookings and manage your appointments.

1. Open your clinic’s Online Booking page.
2. In the upper-right corner, select Login.
3. Enter your registered email address and password.
4. Select Login to access your account.

Once signed in, you can proceed with booking a new appointment or managing your existing bookings.

Book a New Appointment

To schedule an appointment online:

1. Log in to your client portal.
2. Navigate to the appointment booking section.
3. Select the Session you would like to book.
4. Select the provider’s calendar and choose an available date and time.
5. Select Reserve.
6. Review your appointment details to make sure everything is correct.
7. Select Confirm Booking to complete your appointment.

Once your booking is complete, your appointment will be available in your upcoming appointments.

Tip: You can also book a new appointment directly from My Account in your client portal.

Check Appointments Status

You can check the status of your upcoming appointments and review your previous appointment history through your client portal.

1. Log in to your client portal.
2. Navigate in upper-right corner to My account.
3. Locate the appointment you want to review under the Upcoming or Past appointments section
4. Review the appointment details and status.

Your appointment details will be updated once the rescheduling process is complete.

Change Password

If you want to update your account password, you can do so through your client portal.

1. Log in to your client portal.
2. Navigate to the upper-right corner and select My Account.
3. Locate your profile name in the bottom-left corner of the page and click it.
4. Select View Profile.
5. Click Change Password.
6. Enter your Current Password, then enter and confirm New Password.
7. Click Change Password.