Invoices serve as formal records of billable services and products provided to a client. The system allows you to create, preview, and manage invoices efficiently, ensuring accurate billing and financial tracking. You can generate invoices by adding line items manually or by applying unbilled charges already recorded in the case file. Additionally, invoices can be downloaded, printed, and sent via email directly within the system.
Create and Preview an Invoice
- Go to Case Files.
- Select a case file.
- Navigate to Billing > Transactions.
- Click + New transaction > Create invoice.
- Ensure the correct From and Bill to details are selected.
- Click + Add line item.
Tip: If there are unbilled charges, a notification will appear below the billing address. To add these charges to the invoice:
– Click Preview and apply.
– Select the charges you want to invoice.
– Click Apply. - Ensure the correct Service date is selected.
- Select an Item and verify that the item description, rate, quantity, measure, and tax code appear as expected.
- (Optional) Select a Service provider.
- To add more billing items, click + Add line item and repeat steps 7–9.
- Click Save.
- To download or print the invoice, click the Download & print button at the top-right.
- Click Close to return to the transactions list.
Edit an Invoice
Important
The system will not allow to make changes to invoice with applied payments.
- Go to Case Files.
- Select a case file.
- Navigate to Billing > Transactions.
- Click Options > Edit next to the invoice you want to edit.
- Make the necessary changes, then click Save.
Delete an Invoice
Important
The system does not allow the deletion of invoices with applied payments.
- Go to Case Files.
- Select a case file.
- Navigate to Billing > Transactions.
- Click Options > Delete next to the invoice you want to remove.
- Click Delete again to confirm.
