Add and Manage Charges

Charges capture services provided and products dispensed as part of the billing process. These charges are then added to invoices as billing line items.

Add a Charge

  1. Go to Case Files.
  2. Select a case file.
  3. Navigate to Billing > Charges.
  4. Click + Add Charge.
  5. Ensure the correct Service date is selected.
  6. Select a Billing item.
  7. Modify the Item description and other billing details as needed.
  8. Select a Billing provider.
  9. Click Save.

Edit a Charge

Note
Only unbilled charges can be modified. Charges that are already connected to an invoice cannot be edited.

  1. Go to Case Files.
  2. Select a case file.
  3. Navigate to Billing > Charges.
  4. Click Options > Edit for an unbilled charge.
  5. Make the necessary changes, then click Save.

Delete a Charge

Note
Only unbilled charges can be deleted. Charges that are already connected to an invoice cannot be deleted.

  1. Go to Case Files.
  2. Select a case file.
  3. Navigate to Billing > Charges.
  4. Click Options > Delete for an unbilled charge.
  5. Click Delete again to confirm.
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